Made by hand.
Made to matter.

Thoughtful gifts, handcrafted keepsakes and little pieces made with heart. Created for the people, places and moments worth remembering.

Handcrafted by Anna artisan still life with yarn, wooden crafts and ribbon-wrapped gift
Personalised keepsakes ✦ Handmade details ✦ Thoughtful gifting ✦ Made in Doha ✦ Bespoke creations ✦Personalised keepsakes ✦ Handmade details ✦ Thoughtful gifting ✦ Made in Doha ✦ Bespoke creations ✦
A little more meaning

Gifts that carry a thought beyond the occasion.

Handcrafted by Anna brings together handmade artistry and thoughtful curation. From personalised wooden keepsakes to handmade décor and carefully put-together gifts, every piece begins with a person, a story or a moment worth celebrating.

Made in small batches, customised with care and always with room for the little details that make it yours.

Curated giftingGift boxes and thoughtful hampers
Personalised keepsakesWood, pyrography and custom details
Handmade creationsFibre art, décor and artisan pieces
Bespoke ideasMade around your person and occasion
For the moments that matter

Thoughtful gifting,
beautifully considered.

Not just a collection of things, but a considered little arrangement made for the recipient and the occasion.

01 /

Curated gift boxes

Personal selections for birthdays, new arrivals, celebrations and the everyday reasons to make someone feel remembered.

02 /

Handmade keepsakes

Personalised wooden pieces, nursery details and meaningful mementos designed to hold onto a memory.

03 /

Bespoke gifting

A gift thoughtfully brought together around your recipient, your occasion and the details you have in mind.

Made especially for you

A thoughtful idea starts right here.

Have a little something in mind? Share the occasion, the person and the details that matter. Let's shape a gift or keepsake that feels entirely theirs.

Let's talk about your idea ↗
The creative studio

Make time for making.

Creative workshops and hands-on experiences for curious minds and creative souls.

Creative moments, shared together

Come curious.
Leave with something made.

From textile and fabric crafts to personalised creative sessions, workshops are an invitation to slow down, experiment and enjoy making something with your own hands. Enquire for current sessions and private group experiences.

Ask about workshops ↗
Hand-burned wooden keepsake by Handcrafted by Anna
Our Story

Thoughtfully made.
Beautifully gathered.

Handcrafted by Anna was born out of a love for creating and putting together thoughtful gifts. What began as a creative passion has evolved into a collection of handmade pieces, personalised keepsakes and carefully curated gifts.

From one-of-a-kind creations to gift baskets thoughtfully put together for someone special, the idea remains the same: to make gifting feel a little more personal and meaningful.

Meet Anna

The hands behind the creations

Hello, I’m Anna, the founder and creative artist behind Handcrafted by Anna.

I’m a dentist by profession, but creativity has always been a part of who I am. My work is rooted in two crafts I particularly love: pyrography (wood burning) and fibre art, with wood and fibre forming the heart of many of my creations.

What I love most is that creativity has no boundaries. There’s always a new material to experiment with, a technique to learn or an idea waiting to take shape. It’s this freedom to explore that makes Handcrafted by Anna an ever-growing collection of unique, one-of-a-kind creations.

Our Approach to Sustainability

Creating with care

Sustainability is something I try to bring into my creative process wherever possible.

From working with reclaimed wood and recycled cotton yarn to finding new uses for fabric scraps and leftover materials, I believe small, thoughtful choices can make a difference.

It’s an evolving journey, one that encourages me to create more consciously while keeping the joy of handmade art at the heart of what I do.

Let's make something meaningful

Have an idea
to share?

For gifting enquiries, personalised orders, bespoke ideas or workshop questions, send me a message. I'd love to hear what you're thinking.

“The loveliest gifts are the ones that make someone feel truly seen.”
Handcrafted by Anna · Doha, Qatar
The details, thoughtfully explained

Customer information
& policies

At Handcrafted by Anna, every creation is made with care and every order is handled with thought and attention to detail. We want you to feel confident when shopping with us. This page explains our ordering process, personalisation, delivery, payments, returns and customer support.

1. Business Information

Trading Name: Handcrafted by Anna Trading
Legal Form: W.L.L.
Commercial Registration (CR) Number: 256211
Country of Operation: State of Qatar

Handcrafted by Anna is a creative business offering handmade products, personalised keepsakes, bespoke creations and thoughtfully curated gifts.

Contact Information
Email: info@handcraftedbyanna.com.qa
WhatsApp Business: +974 7793 5986
Instagram: @handcrafted_by__anna

2. Our Products

Our collections include handmade and artisan pieces, personalised products, curated gift boxes and bespoke creations.

As many of our products are handmade, slight variations in colour, texture, grain, finish and detailing may occur. These natural differences are part of the character of handmade work.

Product photographs are provided as a guide. The final appearance of handmade or personalised pieces may have minor individual variations.

3. Orders & Personalisation

Orders and enquiries can be placed through our available contact channels, including WhatsApp Business and Instagram.

For personalised and bespoke orders, customers should provide all relevant details, including names, dates, wording, design preferences and other customisation requirements.

Where necessary, a design or personalisation preview will be shared for approval before production begins.

Customers are responsible for carefully checking spelling, names, dates and other supplied details before approving a design. Production will proceed based on the details confirmed by the customer.

Order Confirmation

An enquiry, quotation or verbal agreement does not constitute a confirmed order.

An order will be considered confirmed only after the customer has reviewed and agreed to the product details, personalisation requirements (where applicable), price and estimated timeline, and the required payment has been received.

For personalised and bespoke orders, production will begin only after payment has been received and all relevant design details have been approved.

Payment instructions will be shared directly with the customer before the order is finalised.

4. Order Preparation & Delivery

We currently offer delivery within Qatar.

  • Ready-made products: Usually 1–2 days.
  • Personalised products: Usually 3–7 days, depending on the level of customisation.

These are estimated timelines from order confirmation. The expected delivery date will be communicated when the order is placed.

Bulk Orders

For bulk orders, delivery and dispatch arrangements will be discussed and confirmed based on the order quantity, requirements and delivery schedule.

If an unexpected delay arises, we will communicate the revised timeline to the customer.

Applicable delivery charges will be communicated before the order is confirmed.

5. Exchange & Return Policy

Change-of-Mind Returns

Eligible standard, ready-made products may be returned within 7 days of receiving the order.

To qualify:

  • The product must be unused and in its original condition.
  • It must be returned with its original packaging and accompanying items.
  • The customer must contact us within the seven-day period to request a return.
  • The return must be approved by Handcrafted by Anna before the product is sent back.

Products that have been used, damaged after delivery or returned without their original packaging may not qualify for a change-of-mind return.

Personalised & Bespoke Products

Personalised, customised and made-to-order products are created specifically for each customer.

Change-of-mind returns or cancellations may therefore not be accepted once production has commenced.

This does not affect a customer's rights in the event that a product is defective, damaged, incorrectly supplied or otherwise does not conform to applicable requirements.

Damaged, Defective or Incorrect Products

If an order arrives damaged, defective or different from what was confirmed, please contact us as soon as possible with your order details and photographs, where relevant.

We will review the concern and work towards an appropriate resolution in accordance with applicable Qatar consumer-protection requirements. Depending on the circumstances, this may include repair, replacement or refund.

Our seven-day change-of-mind return policy does not limit any rights or remedies available to customers under applicable Qatar law.

6. Return Collection & Delivery Costs

For eligible change-of-mind returns, the customer is responsible for the return delivery or collection cost.

Where requested, Handcrafted by Anna can arrange collection from the customer's location within Qatar. Any applicable collection fee will be communicated and agreed upon before collection is arranged.

Where a product is confirmed to be defective, damaged on arrival or incorrectly supplied, reasonable return collection arrangements and associated costs will be handled by Handcrafted by Anna, in accordance with applicable consumer-protection requirements.

7. Refunds

Once an approved return has been received and inspected, eligible refunds will generally be processed within 3–14 business days.

The time taken for the refunded amount to appear in the customer's account may vary depending on the original payment method and the relevant payment provider.

Customers will be notified once their refund has been processed.

8. Cancellations & Order Changes

If you need to cancel or amend an order, please contact us as soon as possible.

Requests made before production begins will be reviewed and accommodated where possible.

Once production has commenced, changes or cancellations may not be possible, particularly for personalised and bespoke products.

This does not affect any rights a customer may have under applicable consumer-protection laws.

9. Payment Information

At present, orders are confirmed through direct communication with Handcrafted by Anna.

Payment instructions and applicable payment arrangements will be shared with the customer before the order is finalised.

Payment must be received before an order is considered confirmed. Production will begin only after the order has been confirmed and, for personalised or bespoke products, the relevant design details have been approved.

Online payment facilities may be introduced in the future. Any available payment methods will be clearly communicated when they become available.

10. Customer Care & Complaints

We value our customers and aim to resolve questions or concerns fairly and promptly.

For order enquiries, delivery updates, returns or complaints, please contact us through:

WhatsApp Business: +974 7793 5986
Email: info@handcraftedbyanna.com.qa
Instagram: @handcrafted_by__anna

If a concern cannot be resolved directly, customers may also contact the relevant consumer-protection authority in Qatar.

11. Privacy & Customer Information

We collect and use customer information only where reasonably necessary to respond to enquiries, process orders, arrange personalisation, coordinate delivery and provide after-sales support.

Customer information will be handled with care and will not be shared for unrelated purposes. Information may be shared where necessary to fulfil an order, work with relevant service providers, comply with legal obligations or where otherwise permitted by law.

We take reasonable steps to protect the personal information shared with us.

12. Policy Updates

These policies may be updated from time to time to reflect changes in our business practices or applicable requirements.

The latest version published on our website will apply to new orders from its stated effective date.

For clarification about any of these policies, please contact us before placing your order.

Handcrafted by Anna Trading
State of Qatar
CR No. 256211

Effective Date: To be confirmed on publication.

NolaYour little gifting guide
Hello! I'm Nola. I can help you explore thoughtful gifts, bespoke keepsakes or creative workshops. What are you looking for?

Nola is a guided website assistant. Anna personally replies to your messages.

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